Why Speak Up at the Hospital

When something goes wrong with our health care, we are not as likely to complain as we would be if we got bad service in a store or restaurant. We may worry that speaking up will undermine our care, offend our health care providers, or interrupt our treatment. We may be too angry or too afraid to confront a health care provider, especially if we are still receiving medical care from him or her. We may think, “What difference does it make? The problem has already happened. It’s too late to do anything now.”

Speaking up is important because:

Click here for advice about how to speak up at the hospital.


Information about Massachusetts hospitals | What is a Patient Advocate? | Writing Complaint Letters